CalMail to CalNet authentication timing

The CalMail team will begin transitioning CalMail's IMAP, POP, and
SMTP access to CalNet authentication on Wednesday, September 30th at
9AM.

Given that CalMail serves approximately 65,000 accounts, the
switchover of accounts to CalNet authentication will be staged over at
least a one week period (5 business days) to handle the anticipated
support load increase. CalMail accounts will be cutover to CalNet
authentication during business hours, alphabetically by CalMail login.

For users that have not yet converted their mail clients to use their
CalNet passphrase, once their account has been converted, users should
expect to see error messages the next time they POP or send email.
Existing IMAP sessions will continue to function until the mail client
attempts to log in again.

As a reminder, we have guides in the Knowledge Base to assist with
setting up CalNet passphrases in email clients. Go to
http://kb.berkeley.edu/ and enter your email client in the search box.

The Service Desk will be available by phone (642-8500, option 2, then
1) or email (consult_at_berkeley.edu) to assist any users having
difficulties.

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Received on Mon Sep 28 2009 - 16:17:19 PDT