Dell optiplex 745

We just bought several Dell Optiplex 745's and noticed that after we
installed the Symantec client we could not boot up into Normal mode, kept
getting a black screen.

Found this article with the fix and applied the fix. The fixed worked for
me on several different 745's.

http://service1.symantec.com/SUPPORT/ent-security.nsf/0/7e7878d68df6b6078825
7218006e708d?OpenDocument
<http://service1.symantec.com/SUPPORT/ent-security.nsf/0/7e7878d68df6b607882
57218006e708d?OpenDocument&seg=en&lg=en&ct=us> &seg=en&lg=en&ct=us

Situation:
You install Symantec Antivirus 10.1 or Symantec Client Security 3.1 to a
Dell Optiplex 745 computer with a dual core chip. When you restart the
computer, Windows cannot start in normal mode.

Solution:
To fix the problem, start the computer in Safe mode. Then, update to
Symevent version 12.1.3.11 or later and restart the computer in Normal mode

Simon Vincent Barros IV
IT
Institute of Industrial Relations
University of California, Berkeley
2521 Channing Way
Berkeley, CA 94720-5555
Phone: (510) 642-6118
Fax: (510) 642-6432

Office Hours:
Monday - Friday: 8:00 am to 4:00 pm

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Received on Mon Feb 05 2007 - 11:26:14 PST