Re: FW: UC Berkeley Information Services & Technology (IST) needs your help

Hi Sean,

Thanks for asking the question. I admit that I hadn't thought about
this -- very legitimate! -- question arising.

I am the campus project lead for the IST customer satisfaction
survey. We are working with a consulting company based on the East
coast. That is why the survey is hosted off campus. The company that
we are working with has done similar surveys for several other
universities including Stanford, USC and MIT.

A randomly selected sample of the campus faculty, students and staff
communities were invited to participate in the survey. This is one of
many mechanisms that IST is using to get feedback on our
organization's services.

I can assure you that the survey is legitimate and I strongly
encourage you to participate!

Regards,
Tony Roybal
IST, Client Services

On Nov 2, 2006, at 11:24 AM, Sean Frye wrote:

> Does anyone know if this is a legitimate survey? It just seems a
> little
> strange that IST would direct users to a survey that isn't being
> hosted on a
> campus server (ma2.us is registered to an individual in MA). Just
> want to
> make sure this is legit before responding to it, or even going to
> the site.
> Thanks in advance.
>
> -sean
>
> ----------------------------------------------------------------------
> --
> Sean Frye
> Systems Resource Specialist II
> Biology Scholars Program
> Department of Integrative Biology
> University of California, Berkeley
> 88 Haas Pavillion
>
> Phone: (510) 643-4150
> Fax: (510) 643-9961
>
> -Mailing Address-
> University of California, Berkeley
> 3060 VLSB
> Berkeley, CA 94720-3140
> ----------------------------------------------------------------------
> --
>
>
>> -----Original Message-----
>> From: Shel Waggener [mailto:survey-feedback_at_lists.berkeley.edu]
>> Sent: Thursday, November 02, 2006 10:10 AM
>> To: Sean Frye
>> Subject: UC Berkeley Information Services & Technology (IST) needs
>> your
>> help
>> Importance: High
>>
>> Hello Sean,
>>
>> We hope you have received the $5.00 gift certificate we mailed to
>> you in
>> appreciation for your (hoped for) participation in the Information
>> Services
>> & Technology survey.
>>
>> We have contacted only a limited number of people using a random
>> sample so
>> your response is vital to our effort. IST will use this customer
>> feedback
>> to
>> help prioritize improving computing at UC Berkeley for you-and
>> people like
>> you. Could you be kind enough to help us?
>>
>> You should have received an initial email invitation on Tuesday
>> morning.
>> Here's the link from that invitation. The survey instrument is
>> compatible
>> with Internet Explorer, Netscape and Firefox.
>>
>> http://ma2.us/ucb/a.htm?id=rpuib1a
>>
>> Thank you!
>>
>> Shel Waggener
>> Chief Information Officer
>> UC Berkeley
>>
>> PRIVACY STATEMENT: This survey is confidential. Though it collects
>> personally-identifiable information, this information is strictly
>> for the
>> purpose of ensuring that we send reminders only to those people
>> who have
>> not
>> responded. It does not collect or record identifying information
>> regarding
>> the computers from which responses are entered.
>
>
> ----------------------------------------------------------------------
> --
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Received on Thu Nov 02 2006 - 11:50:05 PST