Re: Fwd: calmail/Eudora repeat message issue

At 14:41 -0700 2006-05-04, Michael Rimar wrote:
>I haven't gotten a reply yet so I'm opening this up to Micronet.
>The user's box is compounding emails on every reopen and check!

   One possible starting place might be this Eudora support article:

   "Duplicate Email downloading"
   http://eudora.com/techsupport/kb/1598hq.html

Aron Roberts
Workstation Software Support Group

>>Date: Thu, 04 May 2006 10:09:26 -0700
>>To: consult@berkeley.edu
>>From: Michael Rimar <mrmr@berkeley.edu>
>>Subject: calmail/Eudora repeat message issue
>>
>>Hi Folks:
>>
>>I have a Windows user we just upgraded from 6.2.3 to Eudora 7. As
>>previously reported, it installed his previously set POP as IMAP
>>and we manually changed it back to POP.
>>
>>Now the user is receiving repeat messages every time he checks
>>mail: the older the message, the more copies. I changed his leave
>>mail on sever setting to clear all mail from the server. And we've
>>sent a test message, checked and received it. Closed Eudora,
>>checked again and received the same message again. I see no
>>filters or automatic forwarding set to explain this. The only
>>thing I can imagine is that his toc isn't recognizing the email as
>>the same as the one it just got - new message, new download. Any
>>other considerations? Should I trash his toc files for mailboxes?
>>Any other settings to change?
>>
>>Thanks! Michael
>
>------------------------------
>Michael Rimar
>Administrative Assistant
>UC Botanical Garden
>200 Centennial Drive #5045
>Berkeley, CA 94720-5045
>510-642-0849
>fax 510-642-3012
>http://botanicalgarden.berkeley.edu
>
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Received on Thu May 4 15:02:30 2006