Fwd: calmail/Eudora repeat message issue

Hi

I haven't gotten a reply yet so I'm opening this up to
Micronet. The user's box is compounding emails on every reopen and check!

Thanks - your suggestions are appreciated, Michael

>Date: Thu, 04 May 2006 10:09:26 -0700
>To: consult@berkeley.edu
>From: Michael Rimar <mrmr@berkeley.edu>
>Subject: calmail/Eudora repeat message issue
>
>Hi Folks:
>
>I have a Windows user we just upgraded from 6.2.3 to Eudora 7. As
>previously reported, it installed his previously set POP as IMAP and
>we manually changed it back to POP.
>
>Now the user is receiving repeat messages every time he checks mail:
>the older the message, the more copies. I changed his leave mail on
>sever setting to clear all mail from the server. And we've sent a
>test message, checked and received it. Closed Eudora, checked again
>and received the same message again. I see no filters or automatic
>forwarding set to explain this. The only thing I can imagine is
>that his toc isn't recognizing the email as the same as the one it
>just got - new message, new download. Any other
>considerations? Should I trash his toc files for mailboxes? Any
>other settings to change?
>
>Thanks! Michael

------------------------------
Michael Rimar
Administrative Assistant
UC Botanical Garden
200 Centennial Drive #5045
Berkeley, CA 94720-5045
510-642-0849
fax 510-642-3012
http://botanicalgarden.berkeley.edu

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Received on Thu May 4 14:46:24 2006