Re: Re: [MAGNet] unable to send outside berkeley.edu domain

I've had a user here with the same problem for two days. I sent her the KB
article and all her setting were right. It fixed itself when I walked into
her office this morning. Something Is Going On. Any Calmail admins on the
list...

-Ted Crum

-- 
Ted Crum
tedcrum@socrates.berkeley.edu
On Mon, 6 Mar 2006, Michael Rimar wrote:
> Oh, well.  I guess just another mystery...
>
> Aron: yes, berkeley.edu domain addresses worked OK.  I checked my
> settings against the kb info and found that I had Required alt port
> instead of Required START TLS.  But when I changed it, still didn't work.
>
> I restarted and all works now.
>
> Thanks for your help,
> Michael
>
> At 01:38 PM 3/6/2006, Aron Roberts wrote:
> >Hi Michael,
> >
> >   (not copying the user group lists on this one ...)
> >
> >In the message "[MAGNet] unable to send outside berkeley.edu
> >domain", dated 3/6/06, Michael Rimar wrote:
> >
> >>I haven't been able to send outside the campus today.  I haven't
> >>changed my settings since I last used Eudora 7, WinXP SP2 on Friday.
> >>
> >>I now get error 550 relay not permitted.
> >
> >   First thing to check - regardless of whether your settings have
> > changed - is to carefully verify every single setting for Eudora
> > for Windows listed in:
> >
> >   http://kb.berkeley.edu/kb404
> >
> >   That includes not just enabling "Allow authentication" in
> > Eudora's "Sending Mail" options, but *every* setting.  I can't tell
> > you how many times in my own experience a single, seemingly
> > extraneous setting, can cause unexpected sending or receiving problems.
> >
> >   If that doesn't turn up the cause, you might also experiment - as
> > a troubleshooting technique - with using a different sending port,
> > such as 465 or 570.  Changes to make to use port 465 are described
> > in <http://kb.berkeley.edu/kb352>.
> >
> >   Also, it it a correct assumption that checking mail and sending
> > mail to berkeley.edu addresses works just fine for you?  That's
> > implied, but not stated in the earlier message.
> >
> >Aron Roberts
> >Workstation Software Support Group
> >
> >P.S. I'm not currently experiencing any relaying errors when sending
> >mail to several off-campus addresses, so although it is possible, it
> >seems unlikely to be a CalMail system issue.
>
> ------------------------------
> Michael Rimar
> Administrative Assistant
> UC Botanical Garden
> 200 Centennial Drive #5045
> Berkeley, CA  94720-5045
> 510-642-0849
> fax 510-642-3012
> http://botanicalgarden.berkeley.edu
>
>
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