Re: Eudora on Win XP Failing to Receive

From: Charles E. James <cejames_at_berkeley.edu>
Date: Tue Feb 21 2006 - 10:15:36 PST

Hi, Cheryl

Thank you. Originally I had set all of the Eudora installations to
Require TLS or TTL or what ever it was and the user got a call to set it
to the alternate port setting and everything came back to life. It was
also associated with a possible corrupted email when things went astray.

Thanks,

Charles

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Charles E. James, P/A II
IST/Student Information Systems
U. C. Berkeley California
510-642-8440
-----------------------------------------
"Peace of mind means the ability to be organized
inwardly; it means inner tranquility in the midst
of confusion, difficulty, conflict, or opposition.
Use only positive words when talking to others
and when talking to yourself.
-----------------------------------------
Cheryl Olson wrote:
> Hi Charles,
>
> Are you getting some sort of security message?  If so, you might want 
> to try switching your Secure Sockets settings for Checking Mail to the 
> Required, Alternate Port setting and see if that does the trick.
>
> Cheryl
> <<<:>>>
> At 07:59 AM 2/16/2006, Charles E. James wrote:
>> Good Morning, Micronetters
>>
>> I have a user who performed the monthly Micro$oft update and immediately
>> after found that Eudora no longer functioned. The failure was in
>> connecting and downloading messages from Calmail. They can send email
>> out. What we did to try and correct the problem (note this doesn't occur
>> on other machines using XP, updated, and Eudora - so far):
>>
>> 1. We checked the settings in Eudora to make sure they did not change -
>> all was correct.
>> 2. We re-installed that version of Eudora on the machine - still failed
>> to download messages. (yes, we did re-check the settings on the 
>> re-install)
>> 3. We rolled back the update by going back to a point prior to the
>> update using XP's system restore - still failed to download messages.
>> 4. We tried installing version seven from software.berkeley.edu -
>> checked the settings and then failed to download messages.
>> 5. The user had a lot of messages in the IN box so we migrated them to a
>> folder and then it actually connected and looked as if it were
>> downloading messages but froze instead.
>> 6. We logged in to calmail.berkeley.edu and found about three and one
>> half thousand JUNK mail sitting in the JUNK box. We figured since it was
>> a re-installed/new install of Eudora it might be trying to download all
>> those junk mailings so we deleted them all. The server only had about
>> sixteen to thirty messages (this user gets a ton of official email). We
>> then tried to download messages again and it still will not download.
>>
>> We have not re-installed the updates that seemed to originate this
>> problem so we are at a loss as to what could be causing this Eudora
>> issue. We have triple checked the settings and find all to be correct.
>> This does not mean we did not miss something and hopefully one of you
>> out there in micronet land can provide some suggestions on fixing this
>> email issue.
>>
>> Sincerely,
>>
>> Charles
>>
>> -- 
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>> Charles E. James, P/A II
>> IST/Student Information Systems
>> U. C. Berkeley California
>> 510-642-8440
>>
>> -----------------------------------------
>> "Peace of mind means the ability to be organized
>> inwardly; it means inner tranquility in the midst
>> of confusion, difficulty, conflict, or opposition.
>>
>> Use only positive words when talking to others
>> and when talking to yourself.
>> -----------------------------------------
>>
>>
>>
>>
>> ------------------------------------------------------------------------
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>
>
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Received on Tue Feb 21 10:18:48 2006

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