Re: Email from Home

Hi Everyone,

We have been seeing this problem.

If they are using something like SBC or another port 25 filtering
ISP, then just change the outgoing port to 465 or 587 and they will
be fine. I have SBC at home, opted out, everything was fine until
Monday night, when it suddenly stopped working again. Maybe SBC did
something more and didn't bother to tell?!?!? I switched to 465 and
everything is fine.

It could also be the problem with the anti-virus email scanning, we
have a Knowledge Base article up on this one:

http://kb.berkeley.edu:80/cgi-bin/kb/answer.pl?question=kb348

At any rate, switching to the alternate port and/or turning off email
scanning does seem to do it.

Charles, let me know which solution works for your director.

Thanks,

Bernie Tower
CalMail Consulting

At 8:48 AM -0800 3/3/05, Christopher Chin wrote:
>Today at 08:31 (-0800), Charles E. James wrote:
>
>> Date: Thu, 03 Mar 2005 08:31:49 -0800
>> From: Charles E. James <cejames@berkeley.edu>
>> To: consult@berkeley.edu, micronet list
>><micronet-list@listlink.berkeley.edu>
>> Subject: [Micronet] Email from Home
>>
>> Hi, All
>>
>> The Associate Director from our department (and others) has been trying
>> to use here email from home. She can receive email but can not send. We
>> have checked her settings in Eudora (she uses the same laptop both at
>> home and work) and all seems well. When she gets into work all the mail
>> she tried to send from home goes out normally.
>>
>> Any ideas why she can not send from home?
>
>
>Charles,
>
>before you go opting out, or VPN'ing, perhaps it would
>be helpful to narrow down the cause of the problem.
>
>Eudora gives entertaining, if not merely helpful, error
>messages. Please share those with consult (and this
>wider list, if you feel it necessary).
>
> - Christopher
>
>======================
>
>
>>
>> Thanks,
>>
>> Charles
>>
>> --
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>> Charles E. James, P/A I
>> IST/Student Information Systems
>> U. C. Berkeley California
>> 510-642-8440
>>
>> -----------------------------------------
>> Assassinating a person's character
>> is often as destructive as
>> committing a physical homicide.
>>
>> Indulgence in positive emotions
>> brings good fortune.
>>
>> You may achieve a temporary gain
>> by worrying the matter to its bitter end,
>> but the long term price you pay for this
>> will be great.
>> It is wiser to simply let go.
>>
>>
>
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Received on Thu Mar 3 11:06:03 2005