Re: Re: Symantec Server

Thanks for the attempts, but none of them worked. Finally found out what
the problem was. The SSC is no compatible with W3K running terminal
server. I shut off terminal server and all is well again.

At 07:06 PM 10/14/2004, you wrote:
>Hi David,
>
> Is Discovery still working? If you're using SSC and not using WINS, you
>might want to just import a list of IPs of all hosts manually.
>
>Noah
>
>On Thu, 14 Oct 2004, Karl R. Grose wrote:
>
> > Hi David,
> >
> > On Thursday 14 October 2004 10:59, David Lee wrote:
> >
> > > I'm having an interesting problem with my Symantec Antivirus Server
> > > as I roll computers in my domain over to Active Directory. I can
> >
> > Are you checking that the newly joined computer objects for the clients
> > and the SSC server are getting the correct DNS information? The
> > attributes of interest are the dNSHostName and the servicePrincipalName
> > (SPN).
> >
> > > still access the computers through the Symantec System Center
> > > Console, to read logs, delete quarantine items and such, but said
> > > computers are no longer "checking in" with the Symantec server. As a
> >
> > Are the clients specifying fully-qualified DNS host names for the server
> > or are they using the NetBIOS (Windows) short names?
> >
> > > result I cannot get information such as virus definition date, last
> > > scan date ect. Then after a period of time with the computer not
> > > checking in with the server, the server drops them due to lack of
> > > activity.
> > >
> > > The symantec server is in our active directory ou, running on a W2k
> > > server, no firewall.
> > > All of the workstations are W2K.
> > >
> > > I am on 2 subnets. Machines on the same subnet as the server are
> > > having no difficulty.
> >
> > This symptom may be due to the lack of a name resolution service (WINS
> > or LMHOSTS file) for NetBIOS names (if that indeed is what you are
> > using) to bridge over IP subnets. You should try to switch to using DNS
> > names wherever possible for best results with AD.
> >
> > --Karl
> >
> > =======
> > > I have attempted un installing, then reinstalling the antivirus
> > > client with no change.
> >
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David D. Lee
Computer Resource Specialist II
Office of Undergraduate Admissions
ouarshlp@uclink4.berkeley.edu
2-6417

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Received on Fri Oct 22 11:35:05 2004