Symantec and Eudora Trojan Issue

From: Charles E. James <cejames_at_berkeley.edu>
Date: Mon Oct 11 2004 - 14:45:27 PDT

Good Afternoon, Micronetters

Most of you may have already run into this problem but I wanted to
publish this just in case someone has not or is trying to deal with it now.

Suddenly you are downloading email and Symantec warns you that you are
infected with JS.Downloader.Trojan. This results in Eudora's inability
to continue downloading your mail. So, you run the A/V and it detects
and quarantines the problem. You go in and delete the quarantined items
and then open Eudora to continue downloading your email.

Lo-n-behold Symantec does it again before you can do anything.

If this sounds familiar then you need to read the following article
which gives instructions for stopping this irritating little problem.

http://securecomputing.stanford.edu/sav/

Stanford had this problem and the above provides the work around. I had
a user who was stuck like this and this solved the problem immediately.

Cordially,

Charles

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Charles E. James, P/A I
IST/Student Information Systems
U. C. Berkeley California
510-642-8440
-----------------------------------------
Higher kindness is kindness with out
effort to be kind. Simply a gift.
Indulgence in positive emotions
brings good fortune.
You may achieve a temporary gain
by worrying the matter to its bitter end,
but the long term price you pay for this 
will be great.
It is wiser to simply let go.
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Received on Mon Oct 11 14:42:57 2004

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