Re: antivirus only for sp2?

At 16:27 -0700 2004-09-29, Karl R. Grose wrote:
>>[Ted Crum asked:]
>>Does a third-party antivirus product need to register with the XP
>>SP-2 Windows Security Center in order to prevent XP from warning
>>that there is no virus protection?
>
>The third-party security software must support new APIs to permit
>the SP2 Security Center to monitor the security status of the
>product. Most vendors will provide a patch or version upgrade to
>provide this support. Symantec, depending on the product, has done
>both.

   As Karl pointed out, patches and/or updates to "prevent XP from
warning that there is no virus protection" when Symantec Client
Security is running are prominently listed on the C@B website, both
on the Software Updates page

   http://cab.berkeley.edu/update/index.html

and in the following item on the Troubleshooting page:

<http://cab.berkeley.edu/help/faqs/scs2/scs-troubleshooting.html#xp2-status-unknown>:

>Windows XP SP2: In the Windows Security Center, the status of
>Symantec's anti-virus and firewall applications is shown as
>"unknown."
>(August 25, 2004) Back to top
>
>Solution: Install a product update to SCS version 2.0, which is
>available for downloading from the C@B Updates page
><http://cab.berkeley.edu/update/index.html>. After doing so, the
>Windows Security Center will display the status of Symantec products
>as green ("on").
>Alternately, you can upgrade SCS to version 2.0.1 or higher, which
>is compatible with Windows XP SP2. This release is available on the
>WSS Software website (http:software.berkeley.edu).
>
>Discussion: Symantec provides a web page discussing the
>compatibility of its enterprise products, including Symantec Client
>Security, with Windows XP SP2:
>
>Windows XP Service Pack 2 Information Center
>(http://www.symantec.com/techsupp/enterprise/sp2/faq.html)

   If you're experiencing problems with Symantec Client Security for
Windows, or its anti-virus or personal firewall components, you may
be able to find a solution by visiting the SCS troubleshooting page
on the C@B website:

   http://cab.berkeley.edu/help/faqs/scs2/scs-troubleshooting.html

   If an issue you've encountered isn't listed there, please let us
know by clicking the "Send comments" link at the bottom of any page
on the C@B website.

Aron Roberts
Workstation Software Support Group

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Received on Wed Sep 29 16:57:38 2004