Need assistance with printing problem

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From: by way of Micronet mailing list administrator (mrmr_at_uclink.berkeley.edu)
Date: Mon Jul 28 2003 - 16:28:03 PDT

Hi Folks:

I am having a continuing problem with printing after having attempted
to install a new printer in the office. The HP LJ 2300 worked fine
on most computers. But two machines had different problems with an
RPC unavailable error: one won't allow any printer to be added and
the previous printer that had been installed for years have
disappeared. the other machine allows me to create a printer for a
machine that isn't in the same location (not a perfect solution) but
that RPC problem comes up although it does allow the printer to be
created, and appears to print to it, no page is produced.

I have followed suggestions to reinstall RPC, copy spooler files,
reinstall service packs without success.

I would like to hire some onsite assistance: but DOCS is only on a
contract basis and I don't know of any other providers on campus.
Outside?

Any suggestions? Much appreciated. No printing is a serious problem
for anyone but especially for this user's role.

Thank you,
Michael 

-- 
------------------------------
Michael Rimar
Administrative Assistant
UC Botanical Garden
200 Centennial Drive #5045
Berkeley, CA  94720-5045
(510) 642-0849
fax (510) 642-3012
------------------------------
"There's no bad weather, only the wrong clothes"
Scottish fisherman's proverb
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