From: Randall Cayford (cayford@its.berkeley.edu)
Date: Mon Jun 11 2001 - 11:43:31 PDT
We have printer not found problems with our HP printer. In our case we
have 2 macs and 2 PCs which access it regularly via ethernet. Either the
macs or the PCs can print to it but as soon as a PC prints, the macs can't
and vice-versa. It is extremely repeatable. The problem appeared when we
replaced one of the PCs running windows 95 with a PC running windows 98. I
haven't spent the time to try to track it down further since we just power
cycle the printer to fix it. Annoying but liveable.
Randall Cayford
Institute of Transportation Studies
At 3:16 AM -0700 6/10/01, Paul Ford wrote:
>Hi,
>
>We just moved to new offices and all of our network services are running
>well with the exception of printing. We have six HP LaserJet printers
>scattered around the building, each with its own direct Ethernet
>connection and dedicated IP address. All printers are pinging
>successfully at their appropriate addresses.
>
>The bad news is that on the Mac side, the number of printers that show up
>in the Chooser at any given time is between zero and two, inclusive. It
>sometimes helps a little to restart the Macs and power cycle the
>printers. When a printer does show up in the Chooser, we can create a
>desktop printer and print to the printer. A couple of hours later,
>however, the Mac suddenly can't find the printer any more. Is this a
>problem with the printer configuration? Does ETALK need to be on? All
>workstations and printers in question are on the same subnet. We are
>running no AppleTalk zones.
>
>Could this be a network issue? The Windows 98/2000 machines seem to be
>holding their printer settings better than the Macs. Unlike the Macs,
>most of the PC's can print to most of the printers most of the time. Some
>of the printers have, however, become suddenly unavailable to certain PC
>users, requiring us to delete and recreate their printer ports.
>
>I'm cross-posting because I'm not sure how much of this problem is
>specific to Macintosh.
>
>Thanks,
>
>Paul Ford
>National Writing Project
>2105 Bancroft Way
>
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