Fwd: [ITS] [Fwd: CONEXIS - not MAC Frendly]

> -------- Original Message --------
> Subject: CONEXIS - not MAC Frendly
> Date: Tue, 6 Jan 2009 11:18:27 -0800
> From: Marie Johnson <mjohnson_at_berkeley.edu>
> To: <dbc-network_at_berkeley.edu>
>
>
>
> Please post/forward/distribute to faculty and staff in your
> department.
>
> We are aware of the issue MAC users are experiencing – that the
> CONEXIS website is not currently compatible with most MAC browsers
> and does not allow access to anyone using an internet browser other
> than Internet Explorer.
>
> Please note – _you do not have to register in order to use your FSA
> card _or get your account and other information. Registering online
> allows you access to your account information online. But, you can
> also get all of the same information by calling CONEXIS Customer
> Service and speaking to a Customer Service Representative.
>
> Office of the President and CONEXIS are actively working on
> resolving the browser access issue and are looking into what can be
> done to open the CONEXIS site to more browsers. They hope to have
> this resolved in the next week or so.
>
> In the meantime, here are options available to MAC, as well as any
> other, users:
>
> 1. You can call CONEXIS at 1-800-482-4120. The automated phone
> system with your account information is available 24/7 and
> representatives are available from 5:00 a.m. to 5:00 p.m. PT. to
> assist you. You will need your account or Social Security number to
> access this information. Your account number is on your CONEXIS
> welcome letter. My letter is dated 12/18/08.
>
> 2. While locations and hours are somewhat limited during the Winter
> break, you can use a PC in one of the campus computer labs. For
> locations and times: http://facility.berkeley.edu/labs/hours.html
>
> 3. You can come to the HR Benefits Unit, located at 2150 Shattuck
> Ave., Suite 750 (the old Power Bar building above Washington Mutual
> at the corner of Center St. and Shattuck Ave.) and either
>
> a. Drop in between 8:00 a.m. and 5:00 p.m. and use a PC located here
> or
>
> b. _By appointment only_: call Amanda at 642-7053 to make an
> appointment to come to the HR Benefits Unit and she will assist you
> in registering your account online.
>
> We will keep you updated on this situation. As with anything new,
> there are always kinks to be worked out.
>
> THANK YOU for your patience!!!
>
> Marie Johnson
>
> Interim Benefits Manager
>
> * *
>
> University of California, Berkeley
>
> Human Resources – Benefits
>
> 2150 Shattuck Ave., Room 750
>
> Berkeley, CA 94704-3540
>
> Telephone #: (510) 642-7730 or (510) 642-7053
>
> Fax#: (510) 643-6856
>
>
> Need a benefits publication or form? Go to: http://atyourservice.ucop.edu/forms_pubs/index.html
>
> ___________________________________________________
> Any questions or comments regarding this message
> should be referred to the contact person within
> this e-mail. Any questions regarding membership
> to this list should be directed to
> OHR Benefits Unit
> benefits_at_uclink.berkeley.edu
> 643-7986
> ***Please DO NOT respond directly to this list.***
>

 
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Received on Tue Jan 06 2009 - 11:52:47 PST