Re: Software Installation Problem on Tiger

From: Greg Merritt <gregm_at_its.berkeley.edu>
Date: Thu Dec 22 2005 - 14:52:15 PST

> I am trying to install Printer Drivers for a Xerox WCP 65 and am
> experiencing unexpected exit from the Installer immediately after I
> indicate that I approve of the license agreement. On a different
> OS X based computer I am prompted for a password at this point of
> the installation and it completes just fine. Aside from hardware,
> the differences between the two computers are OS version and Norton
> Antivirus which is installed on Tiger and not on the older machine.
>
> I am no mac expert and would appreciate any insight I can get on
> this topic.

Here are some things you could try, not necessarily in this order:

1) reboot;
2) temporarily turn off antivirus, and then start the installation
again;
3) create a new administrative user account, log in as that user, and
try to install;
4) check to see if Xerox has an updated installer for Tiger.

Good luck!
-Greg

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Received on Thu Dec 22 14:54:19 2005

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