HP Printer Repair Recommendation

Does anyone have a recommendation for a HP Printer Repair company that has
already had their insurance cleared for on-site work here?

We tried Computercare which was recommended by Scholar's Workstation but
they were very expensive. They charged almost $600 to come out and change
a fuser roller on HP 4000. Although we were told by Scholar's Workstation
and Tara at Computercare that there was a flat fee of $125 for on-site
visits there was actually an additional $30 travel that they added on to
the bill. They charged us $350+ for the part which only costs $225 and did
not give us an estimate for the work before performing it although we
requested this.

Any suggestions of another vendor would be greatly appreciated.

Harriet

Harriet Johnson
Network Computing Services
University Relations/UC Berkeley
2080 Addison St. Suite 305
Berkeley, CA 94720
510-642-6413

------------------------------------------------------------------------
The following was automatically added to this message by the list server:

For information about MAGNet, its meetings and events, and its
mailing list, including information on subscribing and unsubscribing,
see the MAGNet Web site at <http://magnet.berkeley.edu/>.
Received on Tue Nov 22 10:14:42 2005