Re: [Micronet] Re: [comp-mgrs] Current CalMail problems

Hi Larry and others,

As we all know, it's a catch-22 sending out an email to people to explain
an email problem. :-) However, there is another way to get up-to-date info
about email problems.

If you or anyone else on campus are having email problems (or problems
with other central IST systems) you can check the IST system status page
located at:

http://systemstatus.berkeley.edu/

Whenever there is an email problem, it shows up here very soon thereafter.

The system status page has an RSS link if you use a news reader:

http://systemstatus.berkeley.edu/system_status.xml

Of course, the system status page is not as detailed as what is written
below, but it does give a good heads-up about the problem.

Also, the micronet and magnet archives are updated all the time with the
latest postings, so you don't need to be subscribed to micronet, or even
have an email account, to read what's being posted:

http://ls.berkeley.edu/mail/micronet/2004/

-lucas

On Thu, 18 Nov 2004, Larry M. Jones wrote:

> Thanks for the update - unfortunately I was unable to read it until I had
> fixed the problem!
>
> At 12:14 11/18/2004, Bernie Tower wrote:
> >During the migration yesterday of accounts to the new storage location, a
> >small subset of accounts became corrupted. The corruption only affected
> >the settings file for the accounts, which includes the password, Real Name
> >and any filter rules. No mail folders were affected.
> >
> >We are currently in the process of isolating which accounts were
> >affected. Once we have a list, we will begin restoring the settings files
> >from our backups.
> >
> >At this time, anyone who is experiencing problems can go to the Berkeley
> >Internet Link page (http://bilink.berkeley.edu) to change their
> >password. They will need to verify their identity using their CalNet ID
> >and passphase. If a user has changed their password during this time,
> >that change will be incorporated into the new file.
> >
> >We do not have an exact count at this time of how many users were
> >affected. If anyone has called into the Consulting line and left their
> >number, we will be returning those calls when the problem has been resolved.
> >
> >We apologize for any inconvenience this has caused you and your users.
> >
> >Thanks for bearing with us,
> >
> >Bernie Tower
> >CalMail Consulting
>
>
> Ignorance more frequently begets confidence than does knowledge. -Charles
> Darwin, naturalist and author (1809-1882)
>
> $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
> Larry M. Jones
> School of Optometry, UC Berkeley
> 360 Minor Hall, Berkeley, CA 94720-2020
> Phone 510/642-8664, Fax 510/643-5109
> mailto:ljones@uclink4.berkeley.edu
> $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
>

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Received on Thu Nov 18 15:39:23 2004