The primary campus email system, UCLink, is scheduled to migrate to
the new CalMail system this Sunday, January 11. Between 8 am and 4
pm on Sunday, mail sent to UCLink accounts will continue to be
delivered, but access to accounts will not be available during that
time period.
Your UCLink users will likely have received an email message
regarding the migration. A copy of that message is appended below.
Based on a one month pilot test of the new system, the migration is
expected to be seamless, or nearly so, for many UCLink users.
However, this to spotlight two important items -- also mentioned in
the message to UCLink users -- which have significant implications
for desktop computing support:
1. POP users who have enabled 'leave mail on server' should, if at
all possible, turn off this setting and check mail *prior* to
Sunday morning.
This will help them avoid receiving duplicate copies of the
email messages currently stored in their server 'inbox'
when they first check mail after the migration.
Instructions on doing so for various email programs are
provided via:
http://bert.berkeley.edu/calmail/help/clients/
2. Users of Eudora for Windows 5.1 and 5.2 -- only -- must either:
- Switch their encryption settings from "If Available, STARTTLS"
(Eudora's default) to "Never"
Instructions for doing so are provided at:
http://bert.berkeley.edu/calmail/help/clients/eudorapc/#protect-password
or
- Upgrade to Eudora 5.2.1 or 6.0.x.
Upgrade installers are available from <http://software.berkeley.edu>.
to avoid "SSL Negotiation Failed" errors when checking
or sending mail after the migration to the new email system.
This can be done either before or after Sunday morning, but
users will have a much better experience if they perform one of
these steps prior to Sunday :-S.
For more information about the new campus email service, CalMail,
you can direct your users to the CalMail Help and Frequently Asked
Questions pages at, respectively:
http://bert.berkeley.edu/calmail/help/
http://bert.berkeley.edu/calmail/help/faqs.html
Aron Roberts
Workstation Software Support Group
P.S. Apologies in advance if you receive multiple copies of this
message, as a result of your membership on multiple mailing lists.
---------------------------------------------------------------
Date: Wed, 7 Jan 2004 17:22:08 -0800 (PST)
To: uclink_accounts@uclink4.berkeley.edu
From: migrate@berkeley.edu
Subject: UCLink downtime and conversion to CalMail Sunday
====================================================================
Please read this entire message to ensure that your transition from UCLink to
the new CalMail system goes smoothly.
====================================================================
On Sunday, January 11, 2004, UCLink accounts will be migrated to the new
CalMail system.
To accommodate this transition, UCLink will be unavailable from
8:00 am to 4:00 pm that day. All mail sent to UCLink accounts will
continue to be delivered, but access to accounts will not be
available during this time period.
What you need to do
-------------------
1. If your UCLink password contains spaces, please change it.
CalMail does not accept spaces in passwords. If your UCLink password
currently contains a space, you will need to change it before the
migration. You can do this via the Berkeley Internet Link page:
2. If you're using Eudora 5.2 or earlier for Windows, please upgrade.
If you are using Eudora version 5.1 or 5.2 for Windows, you will need
to upgrade to version 5.2.1 or higher in order to access your CalMail
account. You can download an installer for a newer version of Eudora
from:
As an alternative - if you don't wish to upgrade your Eudora program at
this time - you'll need to change your Eudora settings in two places,
to turn encryption for checking and sending mail *off*, as shown in:
http://bert.berkeley.edu/calmail/help/clients/eudorapc/#protect-password
3. Turn off the "Leave mail on server" setting in your email program
If you are not using BearMail exclusively or IMAP, it is possible that
you may have "Leave mail on server" set in your email program. This
setting could cause you to receive duplicate messages after migration.
To prevent this, turn off this setting in your email program and then
check your mail at least once. For instructions, please see:
http://bert.berkeley.edu/calmail/help/clients/
4. If you are using IMAP, please check your IMAP folder prefix.
If you are using IMAP to access your UCLink account, you will need to
check your settings in your email program and make sure that your
IMAP folder prefix is empty (blank). If there is anything in this
field, delete it.
For instructions on how to do this in your email program, please see:
http://bert.berkeley.edu/calmail/help/clients/
5. Where to go for help.
If you have problems accessing your account, there are two ways to
contact us:
consult@berkeley.edu
or
510-642-7776
-CalMail Support Staff
------------------------------------------------------------------------
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Received on Thu Jan 8 10:33:26 2004
This archive was generated by hypermail 2.1.8 : Thu Jan 08 2004 - 10:33:26 PST