Re: [MAGNet] faculty modem disconnect

Date view Thread view Subject view Author view

From: Ian Crew (icrew@socrates.berkeley.edu)
Date: Thu Oct 24 2002 - 09:49:22 PDT

Hi Letitia:

A few things for him to try:

1) Does it still happen if he calls the Lucent modems (647-5117)
instead of the Faculty modems?

2) Does it still happen if he selects the "v.34 only" file for his
modem in the Modem control panel? (This will force the modem to
operate at 33.6 rather than 56K, but it should be a bit more
reliable.)

3) Has he tried plugging the computer into a different phone jack?

4) Has he tried using a different phone cable between the computer
and the wall?

There are also a bunch of troubleshooting tips for this sort of thing
on the Connecting@Berkeley website. See
<http://cab.berkeley.edu/help/cd-help-mac/Mac%20OS%208%269/Documentation/Troubleshooting/index.html>

Ian

At 9:25 AM -0700 10/24/02, Letitia Carper wrote:
>Hi--
>
>A faculty member has been unable to use the home ip/faculty modem
>for the past day or two. The modem connects and immediately
>disconnects. He's dialing in from Berkeley.
>
>He's on a Mac OS 9.0. He hasn't changed any of his "remote access"
>settings lately, nor Eudora, etc.
>
>Advice?
>--
>
>
>Letitia Carper letitia@globetrotter.berkeley.edu
>
>Globetrotter Website http://globetrotter.berkeley.edu
>Institute of International Studies, UC Berkeley
>
>------------------------------------------------------------------------
>The following was automatically added to this message by the list server:
>
>For information about MAGNet, its meetings and events, and its
>mailing list, including information on subscribing and unsubscribing,
>see the MAGNet Web site at <http://magnet.berkeley.edu/>. 

-- 
  _____________________________________________________________________________
| "Dance to it, Sing to it, Love, Cry, Remember | Ian Crew                    |
|    when, Imagine if, Wonder Why" -Anonymous   | icrew@socrates.Berkeley.EDU |
|_______________________________________________|_____________________________|

------------------------------------------------------------------------
The following was automatically added to this message by the list server:

For information about MAGNet, its meetings and events, and its
mailing list, including information on subscribing and unsubscribing,
see the MAGNet Web site at <http://magnet.berkeley.edu/>.

Date view Thread view Subject view Author view

This archive was generated by hypermail 2b29 : Thu Oct 24 2002 - 09:53:00 PDT